Drawsy AI is a product of Doable Works. This policy explains how paid Drawsy subscriptions are billed, how to cancel, and when refunds are available.
Effective date: 31 October 2026. Last updated: 2 November 2026.
Drawsy AI ("Drawsy") is a product of Doable Works. Drawsy is owned and operated by Doable Works ("Doable Works", "we", "us", or "our"). This Refund & Cancellation Policy explains how paid Drawsy subscriptions are billed, how to cancel, and when refunds are available. It forms part of our Terms of Service.
Drawsy is a software-as-a-service product. Paid plans unlock account features such as cloud sync, cloud media storage, presentation and Kanban sync, Kanban invitations, and cloud comments, as described on our Pricing page. The Free plan costs nothing and does not require a card.
Current self-serve paid plan: Drawsy Pro, billed monthly. In India, Pro is ₹499 per month. Prices shown on the Pricing page at the time of purchase apply. Applicable taxes may apply under Indian tax law.
Team and Enterprise plans are not sold self-serve. Any Enterprise agreement follows the refund terms in that signed agreement.
Drawsy is delivered digitally. We do not ship any physical goods. Pro features are activated on your Drawsy account once our payment provider confirms the payment, normally within a few minutes. If Pro is not active within 24 hours of a successful payment, contact shivam@drawsyai.com with your transaction reference.
Payments are processed by our payment partner, PayU. Card, UPI, and other payment details are entered on PayU's secure checkout, not on Drawsy.
When you subscribe, you authorise the first payment and a recurring monthly mandate. Pro renews automatically each month on your billing date until you cancel.
If the first payment succeeds but the recurring mandate is not set up, Pro stays active until the end of the paid month and does not renew automatically.
You can see your current status and the date your access runs through on the Billing page.
You can cancel at any time, with no cancellation fee:
Cancellation takes effect at the end of the current billing period. You keep Pro until then, and you will not be charged again. Your Free-plan features and local work stay available after Pro ends. Cloud features remain subject to Free plan limits.
If your subscription cannot be managed from the Billing page, email shivam@drawsyai.com from your account email and we will cancel it for you.
First purchase: if you are not satisfied with your first Pro payment, you can request a full refund within 7 days of that payment. We will cancel the subscription when we issue the refund.
Renewals: monthly renewal payments are not refundable, because you can cancel at any time before the next billing date. Partial months are not refunded or prorated.
We always refund:
If a paid feature is unavailable for an extended period because of a problem on our side, contact us and we will offer a pro-rata refund or credit at our discretion.
We may refuse refunds where an account was suspended for breaching our Terms of Service or Acceptable Use Policy, or where a refund request appears abusive (for example, repeated purchase-and-refund cycles), except where the law requires a refund.
Nothing in this policy limits any rights you have under applicable consumer protection law.
If money is debited but the payment fails or is not confirmed, the amount is normally reversed automatically to your original payment method by PayU or your bank. This usually takes 5–7 business days, depending on your bank. If it is not reversed within that time, contact us with the transaction reference and we will follow up with PayU.
Email shivam@drawsyai.com from your Drawsy account email with the subject "Refund request", your transaction reference (shown in PayU's receipt or on the Billing page), and the reason.
We will reply within 2 business days.
Approved refunds are paid to the original payment method only (no store credit, no cash). We initiate approved refunds within 5–7 business days. Your bank or card issuer may take up to 7–10 further business days to show the credit.
If we change the price of a plan you are subscribed to, we will tell you by email at least 7 days before the new price applies to your next renewal, and you can cancel before then. We may update this policy; the updated version applies to purchases made after its effective date.
Doable Works (operator of Drawsy AI)
Email: shivam@drawsyai.com
Address: 4th Floor, Bldg No. 14 / Flat No. 13, Navjivan Cooperative Housing Society, Lamington Road, Dr Dadasaheb Bhadkamkar Marg, Mumbai Central, Mumbai, Maharashtra 400008, India
See also Business & legal information.
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